Integration · 2024

HR Onboarding Flow

One trigger now provisions 14 systems, equipment, and training for every new hire automatically.

HRProvisioningSSO
Client
Hyper-growth fintech (1,800+ employees)
Year
2024
Duration
5 weeks
Role
IT orchestration · SSO · Access governance

The situation

A fintech scaling to 300 hires a quarter provisioned every new employee by hand. Each hire needed accounts in 14 systems, a laptop order, and training enrollments — a 2-day manual checklist that occasionally started the new hire's first day on empty.

The challenge

The checklist lived in a shareable doc and execution depended on a single IT admin. Access to sensitive systems wasn't revoked uniformly on termination, and the company failed an internal security audit over inconsistent offboarding.

The solution

We orchestrated onboarding into a single trigger: the HRIS 'start date' event fans out to identity management, SSO, the ticketing system, the laptop vendor, and the LMS in parallel, with approvals for anything requiring finance sign-off. Offboarding reverses the same flow with an immutable access log.

Measurable outcomes

20 min
to fully provisioned
14
systems automated
300+
hires / quarter
15 min
offboard deprovision

The results

  • Onboarding time cut from 48 hours to under 20 minutes
  • Provisioning errors dropped to near-zero across 300+ hires/quarter
  • Offboarding now guarantees full deprovisioning within 15 minutes
  • Passed the internal security audit that previously failed
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