Selected projects from six years of automation work. Each engagement started with a messy manual process and ended with a pipeline that just runs.
Cut lead response time from 6 hours to 90 seconds for a B2B SaaS with 40+ sales reps.
Automated invoice intake, approvals, and reconciliation — saving a finance team 120 hours a month.
AI classification and routing for 8,000 daily tickets, with sentiment-based escalation to senior agents.
Real-time inventory and order sync across Shopify, 3PLs, and accounting for a DTC brand.
One trigger now provisions 14 systems, equipment, and training for every new hire automatically.
Unified revenue dashboards pulling from five sources, replacing a weekly spreadsheet ritual.
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