Automation · 2025

Invoice Ops Suite

Automated invoice intake, approvals, and reconciliation — saving a finance team 120 hours a month.

FinanceApprovalsERP
Client
Mid-market retail group (360 stores)
Year
2025
Duration
8 weeks
Role
AP automation · Approval flows · ERP integration

The situation

A retail finance team processed over 4,000 invoices a month across three brands and two ERP instances. Approvals bounced between email chains, duplicate entries were common, and month-end close routinely stretched five days.

The challenge

Invoices arrived as email attachments, PDFs in a shared drive, and physical paper. Keying them into the ERP was manual, approvals had no enforced hierarchy, and three separate systems of record disagreed on what was even outstanding.

The solution

We deployed an invoice intake layer that extracts structured data from any format, routes to the correct approver based on amount and cost center, and posts approved invoices into the ERP with GL coding. Reconciliation is automated nightly against the bank ledger, with exceptions surfaced to a human queue.

Measurable outcomes

120h
saved / month
1 day
month-end close
0
duplicate payments
4k
invoices / month

The results

  • 120 hours/month in AP processing time eliminated
  • Month-end close cut from 5 days to 24 hours
  • Duplicate payments reduced to zero in the first cycle
  • 100% of approvals now carry a full audit trail
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